Returns & Exchanges
At Komodo Reptile Products, we want you to be completely satisfied with your purchase. If your new apparel doesn't fit or meet your expectations, we offer a 30-day window for returns and exchanges on all unworn items.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Carefully place the items in their original packaging, ensuring all tags are still attached and the garments are in their original, unworn condition.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.
- 4.Drop Off and Wait
Drop your package off at any authorized carrier location; once we receive and inspect the items, your refund or exchange will be processed within 5-7 business days.
